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Technical Support Data download FAQ
Xiuyuan's professional technical support and worry free after-sales service throughout the process will provide you with protection.
The technical team provides 24-hour troubleshooting assistance and rapid spare parts delivery services, and can provide remote support or on-site services according to actual situations.
A team of experienced application engineers in the industry will provide you with in-depth support in the image chain, and recommend preferred solutions that are more suitable for your system.

Pre sales support
Assist customers in system integration, new product introduction, and product registration support.

After-sale service
Assist in troubleshooting and provide localized and fast product repair services for spare parts.

Multiple training modes on site, on-site, and online are available for users to flexibly choose from, covering professional training throughout the entire system, from point to point.
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